Negotiations and the Weekend: Cyber Readiness Beyond the 9-to-5
November 8, 2024
Discover how CyberSteward delivers continuous cyber readiness across time zones, even on weekends, for seamless negotiations and effective incident response.
When the weekend rolls around, many of us take a well-deserved break from the usual 9-to-5 routine. But for companies facing cyber extortion, there’s no such thing as “business hours.” Threat actors often strike when they know defenses may be down, targeting weekends or outside standard working hours. At CyberSteward, we ensure that our negotiation and response teams are ready around the clock—across time zones and days of the week—so our clients have peace of mind knowing we’re always on standby.
Why Cyber Attacks Often Happen on Weekends or After Hours
Threat actors understand that fewer eyes on systems mean more time for their operations to unfold without interruption. A weekend or after-hours attack, when staff is reduced, can lead to delays in response, which may worsen the impact and extend downtime. For companies with teams operating in multiple time zones, such incidents require a high level of coordination to minimize operational disruption.
CyberSteward’s Approach: We maintain a global team that is active 24/7 across time zones, ensuring instant activation of our negotiation experts at any hour, no matter where the client is located.
The Art of Negotiations Beyond the 9-to-5
Negotiating under high-pressure conditions on weekends or across time zones demands agility, expertise, and clear communication. Our CyberSteward team possesses the skill set and situational awareness necessary to engage in effective negotiations, navigating each scenario with precision.
- Time Zone Awareness: With clients and attackers potentially spread across multiple time zones, CyberSteward’s global team is always ready to coordinate around the clock, avoiding the delays associated with waiting for traditional business hours.
- Seamless Communication: CyberSteward has established protocols for quick, efficient communication with stakeholders in all relevant time zones, ensuring that everyone from legal teams to insurers remains aligned throughout the negotiation process.
- Preparedness for Every Hour: Our tabletop exercises and simulations are tailored to cover a range of scenarios, including weekend or after-hours attacks. This preparation ensures our team can step in instantly and make quick, effective decisions that prioritize minimizing disruption.
The Value of 24/7, Global Cyber Readiness in Ransomware Negotiations
In ransomware situations, time is of the essence. Every minute counts toward limiting operational impact, especially when attackers strike outside of traditional hours. By providing round-the-clock support across all time zones, CyberSteward not only mitigates the risks associated with after-hours attacks but also limits potential downtime for clients, keeping their businesses running smoothly.
What Sets CyberSteward Apart: Our commitment to constant readiness allows us to provide seamless support anywhere, anytime. We are always at the ready to connect with clients and facilitate a quick response, even during off-peak hours.
Why CyberSteward is the Right Choice for Global, 24/7 Incident Response
At CyberSteward, we know that cyber resilience doesn’t operate on a 9-to-5 schedule. We have structured our teams and resources to be ready at all hours, with experts in strategic locations across the globe. Whether it’s Friday night in Los Angeles, Sunday morning in Sydney, or midday in London, our clients receive the same level of dedicated support and expertise.
Conclusion
Cyber resilience is a constant commitment. At CyberSteward, we operate beyond the boundaries of traditional work hours and across time zones, ensuring that we’re always ready to protect our clients. Because when it comes to cyber defense, there’s no such thing as “off the clock.
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Let CyberSteward™ be your trusted cybersecurity partner. Contact us today to learn more about our services and how we can help you protect and recover your business from cyber threats.
Toronto HQ:
895 Don Mills Road
Two Morneau Shepell Centre, Suite 900
Toronto, Ontario M3C 1W3, Canada
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Frequently Asked Questions
Find answers to common questions about CyberSteward’s demonstrated methodology and approach.
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CyberSteward Inc. is a global, market-leading Cybersecurity Advisory firm, headquartered in Toronto, Ontario, Canada, with technical expertise in cybersecurity breaches and cyber-attacks, and specializing in emergency cyber-attack incident first-response, cyber-extortion and ransomware investigations, negotiations, cyber dispute resolutions and settlements, recovery and remediation support, and cyber-intelligence monitoring services.
CyberSteward™ is a Cybersecurity Advisory firm specializing in emergency cyber-attack incident first-response, cyber-extortion and ransomware investigations, negotiations, cyber dispute resolutions and settlements, recovery and remediation support, and cyber-intelligence monitoring services.
Our ER Team is available 24/7 to respond to cyber incidents. We prioritize rapid response to minimize damage and restore operations as quickly as possible.
Ransomware dispute resolution involves communicating with threat actors to negotiate settlement terms regarding a releasing a victim’s data . Our expert recovery team, dispute resolution and negotiators consider all available options and timelines, and aim to secure the best possible recovery outcome for your business.
We engage directly with our victim clients and their legal breach counsel to consider their situation and options in response to an incident, leveraging our extensive advanced threat intelligence experience and understanding of Threat Actor tactics to consider all available recovery options, or as a last resort, endeavor to negotiate settlement terms to secure the release of encrypted and/or stolen data.
Dark web monitoring involves scanning dark web forums, marketplaces, and other hidden online areas for stolen data, potential threats, and other cyber risks that could affect your business.
Our investigative services include cyber incident investigation, vulnerability assessment, breach impact analysis, and forensic analysis to identify the root cause of incidents and prevent future occurrences.
Continuous threat intelligence keeps you informed about emerging threats and potential risks, allowing you to proactively defend against cyber-attacks and stay ahead of cybercriminals.
We work quickly with the client’s incident response team to contain the threat, recover data, and restore operations, minimizing business interruption and ensuring that your business can continue to function effectively.
Forensic analysis involves examining digital evidence to uncover the details of a cyber incident, including how the breach occurred, what data was affected, and who was responsible.
Our data recovery experts use advanced techniques to restore lost or encrypted data, ensuring that you regain access to critical information as quickly as possible.
CyberSteward™ offers unmatched expertise with our ER Team successfully handling over 6,000 cyber-extortion incidents. We provide proactive incident response education and preparation, dark web monitoring, strategic advisory, expert cyber dispute resolutions™ and negotiations, and comprehensive recovery support, without outsourcing, ensuring deep knowledge of the cyber threat landscape and respective criminal actors.
By moving quickly when engaged, providing strategic incident response advisory, pursuing the least cost and recovery options, supporting business and operational recovery modeling, and effectively engaging with threat actors to delay additional malicious activities, and – only as a last resort – negotiating to recover lost and/or stolen data, , we aim to minimize the financial impact of cyber-extortion and/or ransomware attacks on your business.
Vulnerability assessment involves identifying and evaluating security weaknesses in your systems and infrastructure to prevent potential cyber threats.
We provide comprehensive support, including threat intelligence, vulnerability assessments, and continuous monitoring, to help you stay prepared and protected against future cyber threats.
Yes, our experts can assist with ensuring your cybersecurity practices meet industry standards and regulatory requirements, reducing the risk of non-compliance.
Our threat intelligence services involve collecting and analyzing data on emerging cyber threats, providing you with actionable insights to strengthen your security posture.
Breach impact analysis assesses the extent and consequences of a cyber breach, including the data affected, the operational impact, and the potential financial losses.
We adhere to strict confidentiality protocols to protect your sensitive information and ensure that all aspects of our investigations and engagements remain secure.
You can contact us through our website or call our 24/7 hotline for immediate assistance. Our team is ready to provide the support you need to address any cyber incident.
